Office Ally Practice Mate – Running a Practice Doesn’t Have to Be Expensive

Office Ally Practice Mate should be your top consideration if you are looking for an affordable solution for your small or midsize healthcare business. It is an ideal solution for cost-conscious practices that cannot afford an expensive system due to their limited resources.

No doubt, the key difference between Practice Mate is the cost. Office Ally is known for its exceptionally affordable and free-of-cost practice management system that makes users say goodbye to expensive, complicated health IT solutions. 

While Office Ally Cost is a key differentiator, the vendor also stresses increased operational efficiency. They enable clinicians to spend more time on patient care because they don’t need to spend as much time managing administrative tasks. The vendor’s free Practice Management and Clearinghouse solution are highly raved-about for boosting practice efficiency. Its free add-on solutions make Office Ally a top pick for a Practice Management system, especially for small to mid-sized healthcare facilities. 

Office Ally Practice Mate – An Overview

Developed by Office Ally, Practice Mate is a free, cloud-based Practice Management system for current users of Office Ally. It is designed to cater to the needs of small and midsize healthcare setups. This platform provides personalized solutions to fulfill the requirements of multiple medical specialties and helps its users to automate day-to-day tasks necessary to run a successful facility.

It offers you the freedom to choose between particular functions of Practice Mate and use it side-by-side with your legacy Practice Management system. In addition to this, it offers free training and set-up and there is no contract required as well. It is believed that this majorly helped all the positive Office Ally Reviews out there. 

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You can easily send claims to over 5,000 insurance companies free of cost. The PM system offers secure scheduling, claims creation, electronic superbills, scalable accounting capabilities, and patient statements. Its appointment scheduling module lets users easily create appointments, manage a calendar, and color-code time slots. 

Office Ally Practice Mate

Office Ally Reviews and Features

According to Office Ally Reviews, the system comes with a useful integrated credit card processing capability. It also allows users to create and maintain patient information, such as visits, appointments, insurance information, and demographics. The appointment module ensures quick scheduling with unique search and view capabilities. Alongside this, you can create and submit claims electronically. 

This practice management software also provides support for multiple locations and ensures safe data backup in the cloud. On top of this, it facilitates the creation of patient statements and financial reports that can be exported in various formats, such as PDFs or Excel files. Here are some other benefits reported by the users:

  • Comprehensive reporting.
  • Access to over 5,000 payers.
  • 24/7 customer support.
  • Free training and set-up for new users.
  • No contacts required. 

Pros and Cons


  • Office Ally Reviews confirm that the solution offers ease of use and navigation and can be used by more than one person at a time. 
  • Users also feel that filing complaints gets easier as the software highlights mistakes before sending them out. 
  • It offers excellent customer support. They are adding more to make it easily accessible. 
  • The system seamlessly integrates with Office Ally’s patient modules and EHR. 
  • You can also color-code your schedules to differentiate between OT/ST.
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  • It can lag often and tends to be unresponsive for long periods of time. 
  • Users who tried its Office Ally Demo felt that it cannot hold large files and is not always smooth. 
  • The initial learning curve is steep, which is why users require a lot of training. 
  • Progress notes can sometimes be cumbersome to set up.
  • Users have experienced some problems while checking eligibility. 
  • it does not allow you to manually send out text reminders.

Office Ally Demo

You can easily request a Practice Mate demo. It is available in the form of a webinar, allowing you to have others on the demo with you as well. The vendor offers Office Ally Demo signups right on their website. You can request a 1:1 demo and also get webinars for other flagship solutions. 

Support and Training Details

Office Ally focuses on providing continuous support and training for its solutions. The vendor has a Resource Center with forms, payer lists, manuals, and more. In addition to this, there is a dedicated Support Center. It does not charge anything for technical support or customer service that is available 24/7. Office Ally’s Support Suite also includes a troubleshooting wizard, a knowledge base, and relevant news updates. There is a live support chat online and a remote login option as well. 

Office Ally EHR Training Demo

Final Thoughts

Office Ally Practice Mate is a free practice management solution aimed at smaller, cost-conscious healthcare facilities. It is a no-frills product that gets the job done efficiently, but user reviews suggest that Office Ally’s servers go down often, at least once a month. These outages may not be a major concern for smaller private practices, but they can be a major hindrance for larger, high-volume organizations. All in all, it is an attractive option for small to mid-sized practices as it offers free training, set-up, and 24/7 customer support. It could easily be a top consideration for healthcare facilities just starting out.

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Other Related Sources

Related sources
Other Related Sources

1. Login to Practice Mate- Office Ally

Access your practice information 24 hours a day, 7 days a week. Easy to learn and use, we have incorporated all the elements needed for successful management of your practice.


2. Login to Office Ally


3. Practice Mate Software – 2021 Reviews, Pricing & Demo

Office Ally’s Practice Mate is a cloud-based medical practice management solution that caters to small and midsize healthcare organizations. It can be customized to fit the needs of multiple specialties and helps users in digitizing the activities necessary to manage a practice.


4. What’s the Difference between Office Ally and Practice Mate?

Several people have asked me about Practice Mate and the difference between that and Office Ally. Here goes:
Office Ally ( acts as a clearing house for medical claims (what we submit to insurance companies so we may get paid by them). That is all it does. It allows you to create templates for the claim form for each patient to make life easier for repeat claims, create and submit claim forms either electronically or, if a pre-approval to submit an electronic form is needed but not present, print paper and mail the claim for a $0.40 charge /per claim form. It also allows tracking of the progress of claims and shows the status of claims and, if they are rejected, why they are rejected so they can be fixed. It also allows processing of credit cards (for a fee – I don’t know how much but I suspect it’s more than Square, PayPal or Quicken charge), checking eligibility, and other functions related to billing. It is HIPAA compliant and you get to sign a Business Associate Agreement with them for service. Office Ally sends claims to over 4400 payers. That’s it. It’s a clearing house.



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